A small office of trained coders that turns doctors' notes into insurance billing codes for clinics abroad and hospitals in India, hiring from Chennai's large pool of certified coders and health graduates.
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A back office where trained coders read patients' medical records and assign the standard diagnosis and procedure codes that hospitals and clinics need to bill insurers correctly. It can also chase unpaid claims and appeal rejected ones.
Chennai is already one of India's main centres for this work, with many medical coding firms and training institutes, so certified coders are easier to hire here than in most cities. It also has a large healthcare industry and a big IT workforce. NABARD's 2023-24 credit plan calls Chennai the educational hub of the South, and its life-science, nursing and pharmacy graduates are the usual recruits for coding jobs. Small offices can compete by serving clients that large firms find too small, such as single-speciality clinics.
You need a secure computer setup, strict patient-data privacy rules (overseas clients will check that you follow their privacy law), a certified coding team, and a quality checker who reviews samples of every coder's work. It suits someone with industry experience. The hard part is winning the first client against established firms. Overseas buyers ask for a track record and security checks, so many new firms start as a subcontractor to a larger vendor, or handle cashless insurance claim paperwork for Indian hospitals.
Find clients through former colleagues, hospital billing heads and health-insurance claim processors.
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